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Job Discontent: Misery Has Plenty of Company
by Tom Shurt
Survey results published early this year in Inc. magazine revealed that job satisfaction in the United States has reached an all-time high - and the discontent is seemingly on the rise. | Retail Customer Service: Tips For Improving Your Level Of Service
by Kate Zabriskie
Watching customer service interaction is my hobby and my work. The 21 Rules for Excellent Retail Customer Service that we share with the participants in our courses are not that hard to follow. | Did You Hear? Three Surefire Steps to Minimize Gossip at the Office
by Kate Zabriskie
The consequences of participating in office gossip are far ranging and always affect at least two or more people. Even the "innocent" are drawn in to the gossip's web by merely listening. |
Keeping a Recommendation Letter Professional
by John Murray
Writing a recommendation letter for someone is not the time to become 'complacent' about the image of professionalism you put forth for others to see. Complacency is a career killer! | Pre Hire Sales Assessment
by Jessica Reinstein
Pre Hire Sales Assessments seeks to address and evaluate an employee's likely response to crunch situations like inclination to or reluctance of making sales call. | Managing Change and Tackling the "It's Not My Job" Syndrome
by Vicki Heath
Many change initiatives implode spectacularly or die a slow death because roles and accountabilities are left unclear or ambiguous. For your program to succeed, you will need to communicate the various role responsibilities of all the people required to see your program through. |
Give People a Reason to Stay - Get Them Engaged
by Paul Phillips
With the looming shortage of talent we are facing, smart companies are taking action now. People like to know where they are going and how they fit into the big picture and need to know enough to ensure that they believe they perform worthwhile work. | Your Logo: Much More Than a Decoration
by Greg RS Kihlstrom
Most of the time, they are very simple icons. Sometimes they graphically represent exactly what the company does, but others are a simple mark that makes an impression. Here are some tips to help you get a memorable corporate identity of your own | Hiring For Success
by Megan Tough
If a position is vacant, or additional staff are needed, recruitment decisions are often driven by the pressure to get someone in quickly, rather than waiting for the best person to fill the job. |
Why Businesses Need to Start Nurturing Collective Wisdom
by Marcus Goncalves
If you are a small, medium or large business, and you don’t have a method in place for harnessing and managing your organization’s collective knowledge, you may be losing opportunities for significant revenue enhancement. | Top Ten Creative Excursions for Building Effective Teams
by Bea Fields
The ability to build effective teams is a must for any organization who wants to succeed in the millennium. This article offers ten examples of highly creative excursions which can provide insight into developing the leadership qualities essential for success in challenging times. | How To Reap The Awards From Corporate Events
by Four Seasons
Holding a successful corporate event can have many benefits, from the obvious, such as team building and problem solving, to the not so obvious, such as increased productivity and morale. But what is the best way to go about this sometimes daunting task? |
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